A 55-year-old man lost 2.83 lakh to internet fraud while purchasing a mobile phone, prompting the Nhava Sheva police to file a FIR.
The complainant, according to authorities, bought a phone from an e-commerce site last month. His credit card was denied on the first attempt when he tried to pay with it. However, the second effort resulted in a successful transaction of Rs 18,549, and he received the phone from the e-commerce site on time.
“When the complainant received his credit card bill, he found that the amount of Rs 18,549 had been charged twice.” He brought the matter up with the bank. The bank acknowledged his complaint and promised that the funds will be credited to his card as quickly as possible.
According to a police officer from the Nhava Sheva police station, the bank executive also instructed him to call the e-commerce site so that the process could be completed quickly.
“The complaint requested the bank executive for the e-commerce site’s helpline, and the latter told him to look it up online. The complainant discovered a phone number on the internet and dialled it to get his money back.
The customer service number, on the other hand, turned out to be a hoax.
The complainant did what the fake customer service instructed and downloaded a mobile app and followed the instructions. The fraudster then deposited Rs 217,783 from his bank account and Rs 63,325 from his credit card to the victim.
The complainant approached us after realising what had happened and detailed the entire situation,” the officer stated.
The police have filed a complaint under Section 420 of the Indian Penal Code (IPC) and Sections 66C and 66D of the Information Technology Act (IT Act).
